 | |
Buy Online! - The best way to buy! About Us This website has been established to serve the global Burnett community. 'Burnett of Leys' and 'Leys Estate' are the trading names used on this website for the UK-based administration. 'House of Burnett' is the US-based trading name and operates as a not-for-profit association.
If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Burnett of Leys
Banchory Business Centre Burn O' Bennie Road Banchory Kincardineshire AB31 5ZU United Kingdom
Phone: (+44) 01330 823343
Fax:
Email: info [at] leysestate [dot] co [dot] uk
UK VAT No: 265 8386 18
|
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment through Paypal. The service costs you nothing in terms of processing fees, however you may be asked to provide Paypal with address details. If you are unhappy about providing this information, you may send your credit card information via phone, fax, snail mail or over the Internet.
We show our prices in both UK pounds and US dollars.If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
When confirmation of order is received, this is to indicate that we have received your order. |
Shipping And Handling We endeavour to ship your goods within 24 hours of placement of your order.
UK orders are sent by 1st class post but can also be sent by Special Delivery or carrier.
European and worldwide orders will be sent by airmail unless you express a wish for an alternative shipping method.
On top of basic postage cost (charged at actual rate) we make a small charge for packaging you goods. |
Delivery Schedule We will normally send your order to you within 2 business days .
International orders can take up to 10 days to arrive - depending upon the destination - so please be patient.
Delivery times can slow down in the period approaching Christmas and in the event of postal strikes.
If you are concerned about delays, please contact us for a progress update. |
| Back Orders If your item is not in stock, we will back order for you and advise you of anticipated delay time. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges Prices are shown excluding VAT.
For orders made from the UK or the European Union, 20% VAT is added.
Books are zero rated in terms of UK tax.
Orders to destinations outside the UK and EEC zone are VAT free. |
Credit Card Security Your credit card details will be collected on a secure server by Paypal. (shown by the padlock logo)
The Paypal service has inbuilt safeguards and anti-fraud measures.
Overall it is a fast and relible service and we recommend it as one of the safest money transfer systems.
At no point do we see your card details or have access to this information.
If you think that your card details have been compromised, our advice is to contact your card issuing bank without delay. |
Guarantee We guarantee your satisfaction.
All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on (+44) 01330 823343 (International +44 (+44) 01330 823343) - ask for Fiona Lees - or fax us on or write to us at Banchory Business Centre Burn O' Bennie Road Banchory Kincardineshire AB31 5ZU United Kingdom |
Privacy Policy Burnett of Leys do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy Breakages, faults or other problems should be notified within 24 hours of receipt.
In the event that shipments are slow in arriving - please advise us.
Although we have no control over the postal service and have rarely got access to tracking, we will do our best to advise you on shipping status.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms All goods mut be paid for at the time of ordering. |
| |
